Outage in Crypto.com
USA stocks account may be showing zero balance unexpectedly
Resolved MinorIncident Report
Summary AI Generated
Crypto.com experienced a display issue where USA stocks accounts showed zero balances instead of correct amounts. The problem affected users' ability to view their actual stock holdings and balances in their accounts. The incident was resolved after 22.7 hours once the root cause was identified and the balance display was fixed.
We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/17/2026 05:04PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 04/16/2026 06:26PM
We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts
Latest Crypto.com outages
Emails may be delayed for some Crypto.com users - 2 days ago
Interac network delays for Payper - 13 days ago
ETH staking process delayed - 29 days ago
Green Dot is currently experiencing a disruption to service - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
