Crypto.com experienced EUR deposit and withdrawal delays for 2.4 hours due to service disruptions at their payment provider OpenPayd. The incident affected EUR transactions processed through OpenPayd, causing intermittent service and processing delays. The issue was resolved after Crypto.com directed users to their backup EUR vendor Banking Circle during the outage.
This incident has been resolved.
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed.
Deposits: Please pause any planned deposits via OpenPayd until further notice.
Withdrawals: Expect processing delays until service is fully restored.
Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
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