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Outage in Crypto.com

Crypto.com Main App Web and Exchange login Issues

Resolved Minor
May 01, 2026 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Crypto.com experienced login issues affecting both their main app web interface and exchange platform for 1.1 hours. Users who were already logged in could continue using the services normally, while new login attempts were impacted. The incident was resolved after the team worked to fix the underlying issue.

We are working hard now to fix this issue. Existing user's who are already logged in are not impacted.
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 05/01/2026 01:40PM

This incident has been resolved.

INVESTIGATING about 9 hours ago - at 05/01/2026 12:35PM

We are working hard now to fix this issue. Existing user's who are already logged in are not impacted.

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