Outage in Crypto.com

Intermittent Issues with US/Canada Fiat Wallet, Cards, Limit orders and UpDown Options

Resolved Minor
January 12, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Crypto.com status page and multiple sources to provide up-to-date information. Check back with us for the latest Crypto.com uptime status.

Outage Details

We are experiencing some intermittent system issues related to the US and Canada fiat wallets, as well as Crypto.com card operations across all regions. UpDown options are also intermittently impacted. Users will experience error messages when interacting with these features. You may see your Crypto.com Visa card balance temporarily incorrect, please be assured your balance is not lost. Our teams are looking into this issue with our vendors with the highest urgency. We appreciate your patience and will keep you posted once there is an update.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/12/2025 04:18PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 01/12/2025 03:14PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 01/12/2025 03:07PM

We are experiencing some intermittent system issues related to the US and Canada fiat wallets, as well as Crypto.com card operations across all regions. UpDown options are also intermittently impacted.

Users will experience error messages when interacting with these features.

You may see your Crypto.com Visa card balance temporarily incorrect, please be assured your balance is not lost.

Our teams are looking into this issue with our vendors with the highest urgency. We appreciate your patience and will keep you posted once there is an update.

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