Outage in CSG Forte

Connectivity Issues Impacting Multiple Products

Resolved Major

June 11, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating connectivity issues with our hosting provider. More information will be provided as it becomes available.

Components affected

CSG Forte REST Web Services CSG Forte Virtual Terminal CSG Forte Notification Services - Email CSG Forte SOAP Web Services CSG Forte Secure Web Pay CSG Forte Notification Services - Webhooks CSG Forte AGI CSG Forte IVR Payment System CSG Forte Forte.js CSG Forte Batch Transmission CSG Forte Bill pay - Online payments CSG Forte Dex CSG Forte Direct Recovery CSG Forte Forte Checkout CSG Forte Credit Card Terminals (Vx520, V400c)

Need to monitor CSG Forte outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/11/2024 04:34PM

All services are functioning normally. This incident is now resolved.

MONITORING almost 2 years ago - at 06/11/2024 02:55PM

Issues with our service provider have been fully resolved. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor systems for stability.

INVESTIGATING almost 2 years ago - at 06/11/2024 02:34PM

We are currently investigating connectivity issues with our hosting provider. More information will be provided as it becomes available.

Latest CSG Forte outages

Phone System - Degraded Performance - 26 days ago

Forte Checkout - Degraded Performance - about 1 month ago

Connectivity Issues Impacting V400c Devices - 4 months ago

Connectivity Issues Impacting Multiple Products - 5 months ago

Degraded Performance for Secure Web Pay Checkout - 6 months ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook