Outage in CSG Forte
Forte IVR - Degraded Performance
Resolved MinorIncident Report
Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/12/2025 01:15AM
This incident has been fully resolved. If you continue to experience connectivity issues with our toll-free IVR number, please reach out to our Support Teams at customerservice@forte.net and we will be happy to assist. Thank you for your patience.
MONITORING
3 months ago - at 08/11/2025 09:52PM
Teams have confirmed connectivity has been restored. We will continue to monitor our systems for stability. Our apologies for any inconvenience this may have caused.
INVESTIGATING
3 months ago - at 08/11/2025 09:14PM
Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.
Latest CSG Forte outages
Connectivity Issues Impacting Multiple Products - 16 days ago
Degraded Performance for Secure Web Pay Checkout - about 2 months ago
REST API - Degraded Performance - 3 months ago
Forte Verification Latency - 3 months ago
Connectivity Issues Impacting Multiple Products - 4 months ago
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