Outage in CSG Forte

Forte IVR - Degraded Performance

Resolved Minor
August 11, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor CSG Forte outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CSG Forte, and never miss an outage again.
Start Free Trial

Outage Details

Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.
Components affected
CSG Forte IVR Payment System
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/12/2025 01:15AM

This incident has been fully resolved. If you continue to experience connectivity issues with our toll-free IVR number, please reach out to our Support Teams at customerservice@forte.net and we will be happy to assist. Thank you for your patience.

MONITORING about 1 month ago - at 08/11/2025 09:52PM

Teams have confirmed connectivity has been restored. We will continue to monitor our systems for stability. Our apologies for any inconvenience this may have caused.

INVESTIGATING about 1 month ago - at 08/11/2025 09:14PM

Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.

Latest CSG Forte outages

REST API - Degraded Performance - 25 days ago
Forte Verification Latency - 28 days ago
Connectivity Issues Impacting Multiple Products - 2 months ago
DEX Reporting Incident - Related Transactions - 6 months ago
Autodaily Reports Delayed Delivery - 9 months ago

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook