Outage in CSG Forte

Forte Verification Latency

Resolved Minor
August 15, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating latency, including timeouts, impacting ACH validations through our Forte Validate+ product. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/15/2025 11:06PM

We have confirmed that this incident, which was due to a third-party vendor outage, has been fully resolved. We apologize for this inconvenience and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience service degradation.

INVESTIGATING 3 months ago - at 08/15/2025 10:14PM

We are investigating latency, including timeouts, impacting ACH validations through our Forte Validate+ product. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.

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