Outage in CSG Forte
Degraded Performance for Secure Web Pay Checkout
Minor
September 18, 2025 - Started about 3 hours ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue with SWP Checkout involving transaction processing. More information will be provided as it becomes available.
Components affected
CSG Forte Secure Web PayLatest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 09/18/2025 09:21PM
Issues with transaction processing through the SWP Checkout platform have been resolved. We will continue to monitor the environment for stability. We apologize for any inconvenience this may have caused and welcome to you to reach out to our support teams at customerservice@forte.net if you are still experiencing service degradation. Thank you!
INVESTIGATING
about 3 hours ago - at 09/18/2025 08:36PM
We are currently investigating an issue with SWP Checkout involving transaction processing. More information will be provided as it becomes available.
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