Outage in Cube Software

Sage Intacct Import Permissions Error

Resolved Minor
January 10, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Sage Intacct imports are returning a "Incorrect Intacct XML Partner ID or password" error message. We are actively looking in to this with Intacct.
Components affected
Cube Software Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/10/2023 10:18PM

This incident has been resolved.

MONITORING almost 3 years ago - at 01/10/2023 10:10PM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 01/10/2023 10:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 01/10/2023 09:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 01/10/2023 09:17PM

Sage Intacct imports are returning a "Incorrect Intacct XML Partner ID or password" error message. We are actively looking in to this with Intacct.

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