Outage in Cube Software

Workspace - Service Degradation

Resolved Minor
June 11, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Flatfile.io has an open issue that's causing upload errors in Cube for file uploads like data tables and bulk mappings. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here. -- https://status.flatfile.io
Components affected
Cube Software Portal

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 12:03AM

The team is happy to report that the issue experienced by Flatfile.io has been resolved, and all affected services are now operating as expected.

INVESTIGATING 4 months ago - at 06/11/2025 10:51PM

Flatfile.io is still experiencing an open issue that's causing upload errors in Cube for Excel (.xls) file uploads. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here: https://status.flatfile.io

CSV file uploads are working as expected.

INVESTIGATING 4 months ago - at 06/11/2025 08:45PM

Flatfile.io has an open issue that's causing upload errors in Cube for file uploads like data tables and bulk mappings. You may see an “Unsupported file type” error.

They are working on a fix — you can follow updates here. -- https://status.flatfile.io

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