Outage in CultureAI

Simulated phishing detected as potential phishing

Resolved Minor
March 13, 2025 - Started 3 months ago - Lasted about 4 hours

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Outage Details

CultureAI are currently investigating a report that simulated email phishes are not being corrected detected as simulated, leading to them being processed through standard triage routes.
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 03/13/2025 02:29PM

Fix has been deployed and team are monitoring to ensure the issue has been resolved.

IDENTIFIED 3 months ago - at 03/13/2025 02:11PM

Fix tested and confirmed working, deploying to production.

IDENTIFIED 3 months ago - at 03/13/2025 12:43PM

The fix is currently being tested by our team, prior to release to production.

IDENTIFIED 3 months ago - at 03/13/2025 11:24AM

Underlying issue identified and the team are working on a solution.

INVESTIGATING 3 months ago - at 03/13/2025 10:57AM

CultureAI are currently investigating a report that simulated email phishes are not being corrected detected as simulated, leading to them being processed through standard triage routes.

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