Outage in Cumulocity

REST API instability

Resolved Major

January 25, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating some instability with the REST API for the platform. Once we have more details we will update the incident in due course.

Components affected

Cumulocity emea.cumulocity.com REST API

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Latest Updates ( sorted recent to last )

RESOLVED 30 days ago - at 01/26/2026 04:52PM

This incident has been resolved.

MONITORING 30 days ago - at 01/26/2026 01:37PM

We have implemented a mitigation and the problems are removed. We are monitoring the situation and will update further.

MONITORING 30 days ago - at 01/26/2026 08:45AM

Currently there is no issue ongoing, anyhow we are monitoring the situation and will keep you up-to-date.

IDENTIFIED 30 days ago - at 01/26/2026 08:32AM

The cause of the instability has been identified and we are looking for a way to fix the issue.

INVESTIGATING about 1 month ago - at 01/25/2026 12:40PM

We are currently investigating some instability with the REST API for the platform. Once we have more details we will update the incident in due course.

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