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Outage in Cumulocity

REST API instability

Resolved Major
January 25, 2026 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating some instability with the REST API for the platform. Once we have more details we will update the incident in due course.
Components affected
Cumulocity emea.cumulocity.com REST API

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/26/2026 04:52PM

This incident has been resolved.

MONITORING 3 months ago - at 01/26/2026 01:37PM

We have implemented a mitigation and the problems are removed. We are monitoring the situation and will update further.

MONITORING 3 months ago - at 01/26/2026 08:45AM

Currently there is no issue ongoing, anyhow we are monitoring the situation and will keep you up-to-date.

IDENTIFIED 3 months ago - at 01/26/2026 08:32AM

The cause of the instability has been identified and we are looking for a way to fix the issue.

INVESTIGATING 3 months ago - at 01/25/2026 12:40PM

We are currently investigating some instability with the REST API for the platform. Once we have more details we will update the incident in due course.

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