Outage in Currencycloud
Platform Outage
Resolved MajorIncident Report
We are investigating an issue that is impacting our platform
Further updates will follow as teams investigate the cause
Components affected
Currencycloud API Currencycloud Balances Currencycloud Payments Currencycloud Conversions Currencycloud Paydirect.io / DirectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 11:05AM
This incident has been resolved.
IDENTIFIED
9 months ago - at 07/29/2025 09:42AM
API access has been restored, but DIRECT is still unavailable we are working to restore access.
INVESTIGATING
9 months ago - at 07/29/2025 09:26AM
We are investigating an issue that is impacting our platform
Further updates will follow as teams investigate the cause
Latest Currencycloud outages
Investigating – RON Local Payment Status Updates - 16 days ago
Issues accessing API and Direct - 21 days ago
Degraded Performance – Local DKK Payments - 23 days ago
Delays in Confirmation of Payee (COP) inbound service - about 1 month ago
Demo Environment – Login and API Connectivity Issues - about 1 month ago
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