Outage in Currencycloud

Issue impacting Rates and Conversions

Resolved Major

November 17, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue impacting clients creating conversions and getting rates

Components affected

Currencycloud Conversions

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/17/2025 08:50PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 11/17/2025 08:16PM

We are actively working with our FX provider to resolve the issue, be advise there is currently no impact to APAC conversions

INVESTIGATING 2 months ago - at 11/17/2025 07:25PM

We are investigating an issue impacting clients creating conversions and getting rates

Latest Currencycloud outages

Degraded Performance – EUR Payments via Direct Debit - 1 day ago

SEPA Credit Transfer Delays - 5 days ago

Virtual account creation service degraded - 17 days ago

Delay in Virtual Account Creation. - 18 days ago

RON Payment Status Display - about 1 month ago

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