Outage in Currencycloud

Issue impacting Rates and Conversions

Resolved Major

November 17, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue impacting clients creating conversions and getting rates

Components affected

Currencycloud Conversions

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 11/17/2025 08:50PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 11/17/2025 08:16PM

We are actively working with our FX provider to resolve the issue, be advise there is currently no impact to APAC conversions

INVESTIGATING 13 days ago - at 11/17/2025 07:25PM

We are investigating an issue impacting clients creating conversions and getting rates

Latest Currencycloud outages

Service issue: Online Portal Access - 12 days ago

Elevated API Errors - 25 days ago

API Availability issue - 25 days ago

Potential USD Processing Delays - about 1 month ago

Issues with local GBP - about 1 month ago

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