Outage in Currencycloud

AUD Trading Availability

Resolved Minor
December 01, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting AUD trading to a limited set of restricted currencies. As a result, clients may be unable to book trades involving the sale of AUD to those specific currencies. Please note: All other AUD trading and all AUD payouts continue to operate normally. The issue is contained to a narrow set of currency pairs. Our team is actively working to restore full availability. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
Components affected
Currencycloud Conversions

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/02/2025 09:06AM

The issue affecting AUD trades to a limited set of restricted currencies has now been fully resolved. All AUD trading and payout services are operating normally.

Thank you for your patience while we worked to restore full availability.

MONITORING about 1 month ago - at 12/01/2025 10:10AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 12/01/2025 10:05AM

We are currently experiencing an issue affecting AUD trading to a limited set of restricted currencies. As a result, clients may be unable to book trades involving the sale of AUD to those specific currencies.

Please note:

All other AUD trading and all AUD payouts continue to operate normally.
The issue is contained to a narrow set of currency pairs.
Our team is actively working to restore full availability.

We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

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