Outage in Currencycloud
Degraded Performance – EUR Payments via Direct Debit
Resolved MinorIncident Report
We are currently investigating an issue impacting EUR payments instructed via DIRECT.
Some customers may experience delays or failures when submitting or processing these payments.
Components affected
Currencycloud Paydirect.io / DirectNeed to monitor Currencycloud outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 01/29/2026 05:13PM
The issue impacting EUR payments instructed via DIRECT has now been resolved.
All payment submissions and processing are operating normally.
We will continue to monitor closely.
INVESTIGATING
about 11 hours ago - at 01/29/2026 03:41PM
We are currently investigating an issue impacting EUR payments instructed via DIRECT.
Some customers may experience delays or failures when submitting or processing these payments.
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