Outage in Currencycloud
Bulk Upload Service – Temporary Unavailable
Resolved MinorIncident Report
Summary AI Generated
Currencycloud's Bulk Upload feature experienced an issue that required the service to be temporarily disabled for over 4 days (102.2 hours). The outage affected the Paydirect.io / Direct components while all other platform functionality remained operational. The issue was resolved on February 24th, 2026, with ongoing monitoring to ensure service stability.
We are currently experiencing an issue with the Bulk Upload feature. As a temporary measure, the service has been disabled while our team works on a resolution.
All other platform functionality remains operational.
We will provide an update as soon as more information becomes available.
Components affected
Currencycloud Paydirect.io / DirectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 03:38PM
The issue impacting the Bulk Upload feature has now been resolved.
We will continue to monitor closely to ensure ongoing stability of this feature.
IDENTIFIED
2 months ago - at 02/20/2026 09:33AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 02/20/2026 09:31AM
We are currently experiencing an issue with the Bulk Upload feature. As a temporary measure, the service has been disabled while our team works on a resolution.
All other platform functionality remains operational.
We will provide an update as soon as more information becomes available.
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