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Outage in Currencycloud

Demo Environment – Login and API Connectivity Issues

Resolved Minor
March 12, 2026 - Started about 8 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Currencycloud experienced login and API connectivity issues in their Demo testing environment that prevented clients from accessing the demo platform and making API requests. The incident lasted 7.3 hours and only affected the testing/development environment while production services remained operational. The engineering team investigated and fully resolved the connectivity issues.

We are currently investigating an issue affecting login and API connectivity within our Demo testing environment. Some clients may experience difficulty accessing the demo platform or making API requests. Our engineering team is actively working to identify and resolve the issue as quickly as possible. Important: This issue only affects the Demo environment used for testing and development. Our live production environment is operating normally and is not impacted. We will provide further updates as soon as more information becomes available. We appreciate your patience while we work to resolve this.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 03/12/2026 12:27PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 03/12/2026 09:18AM

We are currently investigating an issue affecting login and API connectivity within our Demo testing environment. Some clients may experience difficulty accessing the demo platform or making API requests.

Our engineering team is actively working to identify and resolve the issue as quickly as possible.

Important: This issue only affects the Demo environment used for testing and development. Our live production environment is operating normally and is not impacted.

We will provide further updates as soon as more information becomes available.

We appreciate your patience while we work to resolve this.

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