Outage in Currencycloud
Direct paydirect.io Access Denied
Resolved MajorIncident Report
Summary AI Generated
Currencycloud experienced a major incident where customers received "Access Denied" errors when trying to access their paydirect.io URLs. The issue affected the Paydirect.io / Direct component and lasted for 6 minutes. The incident was under investigation at the time of reporting.
We are investigating reports of customers getting Access Denied when accessing their paydirect.io urls
Components affected
Currencycloud Paydirect.io / DirectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 06/08/2026 11:05AM
This incident has been resolved.
INVESTIGATING
about 16 hours ago - at 06/08/2026 10:28AM
We are investigating reports of customers getting Access Denied when accessing their paydirect.io urls
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