Currencycloud experienced a 50-minute incident affecting payment validation services, during which customers encountered errors when validating payments via the platform and API. Engineering teams identified the issue and implemented a fix, restoring normal service. A root cause investigation is ongoing to prevent recurrence.
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We have implemented a fix for the issue affecting payment validation services, and service has been restored.
Customers should now be able to validate payments normally via the platform and API.
Our engineering teams are continuing a root cause investigation and are working on permanent improvements to prevent this issue from recurring.
We apologise for any inconvenience caused.
We are currently investigating an issue affecting payment validation services. Some customers may experience errors when validating payments via the platform or API.
Our engineering teams have identified the issue and are actively working to restore normal service as quickly as possible.
We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.
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