Currencycloud experienced a 2.6-hour incident affecting internal access systems used by operational teams. While automated payment processing remained available, manually handled activities — including funds allocation, sender verification, and investigation requests — were subject to delays. The issue was identified and resolved, with services confirmed operating normally and no further impact expected.
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The issue has been identified and resolved, and services are operating normally.
Our teams have validated recovery and continue to monitor the environment to ensure ongoing stability.
At this time, we do not expect any impact or delays.
Thank you for your patience while we investigated and resolved the issue.
We are currently investigating an issue affecting internal access systems used by operational teams.
Whilst payment processing services remain available, some manually processed activities, including funds allocation, sender verification and investigation-related requests, may experience delays.
Our teams are actively working to restore full service and we will continue to provide updates as available.
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