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Outage in Currencycloud

Errors on multiple API endpoints.

Resolved Minor
September 21, 2026 - Started 10 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Currencycloud's API experienced intermittent errors over approximately 8 hours after a platform-wide node replacement event briefly left services without ready endpoints to handle requests. A recent deployment was rolled back as a precaution, restoring stability. The issue was fully resolved with services returning to normal operation, though a subset of API requests experienced transient failures during the brief window of elevated error rates.

An issue is currently affecting multiple API endpoints and is under investigation. A spike in server errors was detected and has since subsided with no further errors observed. We are monitoring the situation closely and will provide updates as the investigation progresses. Some customers may have experienced errors when accessing endpoints during the incident window. We appreciate your patience as we investigate the root cause and work to prevent recurrence.
Components affected
Currencycloud API

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/22/2026 04:44AM

The issue causing intermittent API errors has been resolved, and services are operating normally. A number of API requests experienced transient failures during brief periods of elevated error rates; however, no further issues have been observed since mitigation was completed.

MONITORING 10 days ago - at 09/21/2026 09:14PM

We have identified the cause of the elevated error rates and implemented mitigation. A platform-wide node replacement event briefly left services without ready endpoints to handle requests. We have rolled back a recent deployment as a precaution and confirmed service stability has been restored.

A small subset of requests may have experienced errors during the brief window when endpoints were unavailable. Our teams are actively monitoring the affected services to ensure full stability before returning to standard operations.

INVESTIGATING 10 days ago - at 09/21/2026 08:39PM

An issue is currently affecting multiple API endpoints and is under investigation. A spike in server errors was detected and has since subsided with no further errors observed. We are monitoring the situation closely and will provide updates as the investigation progresses.

Some customers may have experienced errors when accessing endpoints during the incident window. We appreciate your patience as we investigate the root cause and work to prevent recurrence.

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