Currencycloud's API experienced intermittent errors over approximately 8 hours after a platform-wide node replacement event briefly left services without ready endpoints to handle requests. A recent deployment was rolled back as a precaution, restoring stability. The issue was fully resolved with services returning to normal operation, though a subset of API requests experienced transient failures during the brief window of elevated error rates.
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The issue causing intermittent API errors has been resolved, and services are operating normally. A number of API requests experienced transient failures during brief periods of elevated error rates; however, no further issues have been observed since mitigation was completed.
We have identified the cause of the elevated error rates and implemented mitigation. A platform-wide node replacement event briefly left services without ready endpoints to handle requests. We have rolled back a recent deployment as a precaution and confirmed service stability has been restored.
A small subset of requests may have experienced errors during the brief window when endpoints were unavailable. Our teams are actively monitoring the affected services to ensure full stability before returning to standard operations.
An issue is currently affecting multiple API endpoints and is under investigation. A spike in server errors was detected and has since subsided with no further errors observed. We are monitoring the situation closely and will provide updates as the investigation progresses.
Some customers may have experienced errors when accessing endpoints during the incident window. We appreciate your patience as we investigate the root cause and work to prevent recurrence.
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