Outage in Curve

Issues processing transactions

Resolved Major
July 25, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online and in-store purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
Components affected
Curve Transactions processing Curve Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/25/2024 08:33PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/25/2024 06:58PM

The issue processing payments has been resolved. We are now monitoring.

INVESTIGATING over 1 year ago - at 07/25/2024 06:48PM

We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online and in-store purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

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