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Outage in Curve

Onboarding issues

Resolved Major
August 13, 2026 - Started 10 days ago - Lasted about 7 hours
Official incident page

Incident Report

We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup. We're actively looking into the root cause and will post updates as more information becomes available.
Components affected
Curve In-app functionality
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 08/14/2026 12:21AM

We can confirm this issue is now fully resolved and onboarding is functioning normally. Thank you for your patience, and we're sorry for the disruption.

MONITORING 10 days ago - at 08/13/2026 09:56PM

The third-party service has recovered, and onboarding should now be working normally. We'll continue monitoring closely to confirm full stability and will update this page if anything changes.

IDENTIFIED 10 days ago - at 08/13/2026 09:04PM

We're still waiting on the third-party provider to resolve the issue and will post here as soon as we have more information.

IDENTIFIED 10 days ago - at 08/13/2026 05:47PM

We've identified that the issue affecting onboarding is caused by a third-party service we depend on. The provider has been notified and is actively investigating the root cause.

We don't have a fix in place yet, but we'll continue monitoring the situation closely and will post another update as soon as we have more information or the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

INVESTIGATING 10 days ago - at 08/13/2026 05:25PM

We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup.
We're actively looking into the root cause and will post updates as more information becomes available.

Latest Curve outages

Issues processing transactions - about 1 month ago

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