Outage in Cvent
Venue Profile on CSN Search not showing latest updated data
Resolved Minor
April 17, 2026 - Started 21 days ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
Cvent experienced an issue with the CSN DataLoader that prevented venue profile pages from displaying updated information on CSN Search, showing outdated data instead. The incident affected multiple components including the Cvent Supplier Network, venue sourcing, advertising, and exchange services across North America and Europe. The issue was resolved after 11.1 hours with engineering team intervention.
We are currently investigating an issue with the CSN DataLoader, which is causing venue profile pages to not update correctly on CSN Search, resulting in outdated information being displayed. We understand the inconvenience this may cause and are committed to resolving it as quickly as possible. Our engineering team is actively engaged, and we will provide updates as soon as they are available.
Components affected
Cvent North America Cvent Exchange Cvent Venue & Vendor Sourcing Cvent Supplier Network Cvent Suppliers & Venues Cvent Attract Cvent CSN Advertising Cvent Europe Cvent Suppliers & Venues Cvent Attract Cvent CSN Advertising Cvent Exchange Cvent Venue & Vendor Sourcing Cvent Supplier NetworkTrusted by 1,000+ teams
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