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Outage in Cvent

EU RFPs not going through NA

Resolved Minor
May 08, 2026 - Started about 3 hours ago - Lasted 41 minutes

Incident Report

Summary AI Generated

Cvent experienced an issue with the Hermes consumer queue that prevented RFPs (Request for Proposals) sent from European users from being visible to North American venues through the Cvent Supplier Network. The incident affected the Europe region, Exchange, Venue & Vendor Sourcing, and Cvent Supplier Network components. The issue was resolved after 41 minutes.

We are currently investigating an issue with the Hermes consumer queue, which is impacting the visibility of RFPs sent from the EU to the NA side for venues. We apologize for any inconvenience this may cause and are working to resolve the matter as quickly as possible. Updates will be provided as soon as available.

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