Outage in Cvent
User Facing Error Page on Planner Portal Login
Resolved Major
May 14, 2026 - Started about 6 hours ago
- Lasted 28 minutes
Incident Report
Summary AI Generated
Cvent experienced a major service incident where users were unable to log into the planner portal due to error pages appearing during login attempts. The issue affected multiple components including North America regions, Suppliers & Venues, Manage, and Cvent Passkey services. The login functionality was restored after 28 minutes of investigation and remediation work.
We are currently investigating an issue that is preventing users from logging into the planner portal and apologize for any inconvenience this may cause. Our team is actively working to resolve this problem, and we will provide updates as soon as they are available. Thank you for your understanding as we address this matter.
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