Outage in Cvent
icapture backoffice is down
Resolved Major
May 25, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
The iCapture backoffice service experienced performance issues, with the system loading slowly or failing to load completely for some users. Cvent's engineering team investigated the major service disruption that affected user access to the backoffice functionality. The incident was resolved after 55 minutes of downtime.
We are currently experiencing an issue with the iCapture backoffice, which is loading slowly or not loading for some users.
Our Engineering team is actively investigating this matter and we apologize for any inconvenience this may cause.
We will provide an update as soon as possible.
Our Engineering team is actively investigating this matter and we apologize for any inconvenience this may cause.
We will provide an update as soon as possible.
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