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Outage in Cvent

Pasksey Reports Not loading

Resolved Minor
October 12, 2026 - Started 4 days ago - Lasted 32 minutes

Incident Report

Summary AI Generated

Cvent's Passkey reporting feature experienced an outage where reports failed to load and displayed hard errors for affected users. The issue impacted North America-based Suppliers & Venues users relying on Passkey reporting within the Manage platform. The incident lasted approximately 32 minutes before being resolved.

We are currently investigating an issue where passkey reports are not opening and are displaying a hard error, impacting users relying on this feature. We apologize for any inconvenience this may cause and our team is dedicated to resolving the matter promptly. Updates will be provided as soon as they are available.

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