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Outage in CxAlloy

Signature and Annotation Generation

Resolved Minor
November 16, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue with our PDF processing that is preventing signatures from saving and generation of annotated PDFs. We are working towards a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/16/2023 05:44PM

This incident has been resolved.

MONITORING over 2 years ago - at 11/16/2023 03:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 11/16/2023 02:36PM

We have identified an issue with our PDF processing that is preventing signatures from saving and generation of annotated PDFs. We are working towards a resolution.

Latest CxAlloy outages

Syncing Issues - 8 months ago
Performance Degradation - over 1 year ago
Performance Degradation - over 1 year ago

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