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Outage in Cybernut

Degraded Performance: Reporting Emails / Accessing Training via Gmail Mobile App (iOS/Android)

Resolved Minor
February 04, 2026 - Started 3 months ago - Lasted 2 days
Official incident page

Incident Report

Investigating – We’re investigating an issue where users reporting emails or opening CyberNut training content from the Gmail mobile app (iOS/Android) may experience delays or timeouts. Users can retry, or access training from a desktop browser as a workaround. We’ll share updates as we learn more.
Components affected
Cybernut End User Training

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2026 08:29PM

The fix has been deployed, and we will continue to monitor closely over the next 72 hours.

MONITORING 3 months ago - at 02/05/2026 04:55PM

CyberNut is in the process of deploying a fix. This is expected to be live Friday, 7 February 2026 at 12pm CST.

IDENTIFIED 3 months ago - at 02/04/2026 10:26PM

CyberNut has identified a small number of images causing delayed loading, specifically in Safari.

We are working on
- Loading images in background while the page loads
- Optimization of the images

INVESTIGATING 3 months ago - at 02/04/2026 06:29PM

Investigating – We’re investigating an issue where users reporting emails or opening CyberNut training content from the Gmail mobile app (iOS/Android) may experience delays or timeouts. Users can retry, or access training from a desktop browser as a workaround. We’ll share updates as we learn more.

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