Outage in Cycode

[US] Performance Degradation in Violations Page and Related Sections

Resolved Minor

March 17, 2024 - Started about 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating reports of slower-than-usual performance on our platform, specifically on the violations page and pages displaying violation counts. Users may experience delayed response times or prolonged loading periods when accessing these areas. Our engineering team is actively working to identify the root cause of the slowdown and implement a fix. We are prioritizing this as a high-impact issue and are dedicating resources to resolve it as quickly as possible.

Components affected

Cycode Application Cycode API

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/20/2024 09:50PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/18/2024 05:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/17/2024 09:31PM

We are currently investigating reports of slower-than-usual performance on our platform, specifically on the violations page and pages displaying violation counts. Users may experience delayed response times or prolonged loading periods when accessing these areas.

Our engineering team is actively working to identify the root cause of the slowdown and implement a fix.
We are prioritizing this as a high-impact issue and are dedicating resources to resolve it as quickly as possible.

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