Outage in Cycode

[US] Performance Degradation in Violations Page and Related Sections

Resolved Minor
March 17, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating reports of slower-than-usual performance on our platform, specifically on the violations page and pages displaying violation counts. Users may experience delayed response times or prolonged loading periods when accessing these areas. Our engineering team is actively working to identify the root cause of the slowdown and implement a fix. We are prioritizing this as a high-impact issue and are dedicating resources to resolve it as quickly as possible.
Components affected
Cycode Application Cycode API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/20/2024 09:50PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/18/2024 05:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/17/2024 09:31PM

We are currently investigating reports of slower-than-usual performance on our platform, specifically on the violations page and pages displaying violation counts. Users may experience delayed response times or prolonged loading periods when accessing these areas.

Our engineering team is actively working to identify the root cause of the slowdown and implement a fix.
We are prioritizing this as a high-impact issue and are dedicating resources to resolve it as quickly as possible.

Latest Cycode outages

Loading Issues on the UI - 15 days ago
Slowness in Violations and Dashboards Pages - about 2 months ago
Delay in repository secrets scans - 3 months ago
SAST Scans are Delayed - 3 months ago
Delays in CLI, PushEvents and Repositories Scans (SAST, Container and SCA) - 3 months ago

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