Outage in Cypress
Enterprise Reporting Data Extract API experiencing issues
Resolved MajorIncident Report
Summary AI Generated
Cypress's Enterprise Reporting Data Extract API experienced a major incident lasting approximately 1.4 hours, preventing some users from retrieving analytics data. Engineers identified the root cause and implemented a fix while monitoring the system. The incident was fully resolved after a brief monitoring period.
We have identified an issue with the Data Extract API that may be preventing some users from retrieving data. Engineering resources are engaged.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/06/2026 10:33PM
This incident has been resolved.
MONITORING
3 days ago - at 08/06/2026 10:14PM
Engineers have identified the problem and are implementing a fix. We're monitoring the system and will update when complete.
INVESTIGATING
3 days ago - at 08/06/2026 09:14PM
We have identified an issue with the Data Extract API that may be preventing some users from retrieving data. Engineering resources are engaged.
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