Outage in Daily
Problems connecting to rooms
Resolved MinorIncident Report
We are investigating an AWS issue with API Gateways in the us-west-2 region that is preventing some users from joining Daily sessions.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 08/24/2022 05:58PM
We've confirmed that the issues with joining calls were a result of an AWS incident posted on their status site. AWS has resolved that incident, and we're seeing successful responses from our us-west-2 resources in our staging environment. We should be re-enabling our us-west-2 API Gateways shortly.
INVESTIGATING
over 3 years ago - at 08/24/2022 05:32PM
We've temporarily removed our affected us-west-2 API Gateways while AWS works to resolve the underlying issues. That should solve the problem that was preventing users from joining calls. Existing call sessions should be unaffected. We're closely monitoring other parts of our infrastructure, and we'll provide updates here if further issues emerge.
INVESTIGATING
over 3 years ago - at 08/24/2022 05:16PM
We are investigating an AWS issue with API Gateways in the us-west-2 region that is preventing some users from joining Daily sessions.
Latest Daily outages
Issues with inbound phone calls - 7 days ago
Webhook delivery delays - 15 days ago
Issues with dashboard and API/CLI authentication - about 1 month ago
SIP / PSTN Disruption - about 1 month ago
Increase in "Failed to load call object bundle" errors - about 2 months ago
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