Outage in Daily
SIP / PSTN Disruption
Resolved MajorIncident Report
We are currently investigating an issue affecting SIP / PSTN inbound calls. Customers may encounter 480 “Temporarily Unavailable” errors when attempting to receive calls. Our engineering team is actively working to identify the root cause and restore service.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/18/2026 03:55PM
This incident has been resolved.
MONITORING
3 days ago - at 02/18/2026 02:19PM
The fix from our upstream carrier partner has been applied, and service has been restored for SIP/PSTN dial-in (inbound) calling. We are seeing successful inbound call connections again, and our internal testing confirms recovery.
We are continuing to monitor closely to ensure stability and full recovery.
IDENTIFIED
3 days ago - at 02/18/2026 02:18PM
Our upstream carrier partner has identified the root cause of the issue impacting SIP/PSTN dial-in (inbound) calling and has implemented a fix.
Service is beginning to recover, though some degradation may still be present while the fix fully propagates. We are actively monitoring and working to confirm full restoration of inbound calling.
Outbound (dial-out) calling remains unaffected.
INVESTIGATING
3 days ago - at 02/18/2026 11:31AM
We are currently investigating an issue affecting SIP / PSTN inbound calls. Customers may encounter 480 “Temporarily Unavailable” errors when attempting to receive calls. Our engineering team is actively working to identify the root cause and restore service.
Latest Daily outages
Issues with dashboard and API/CLI authentication - 2 days ago
Increase in "Failed to load call object bundle" errors - 17 days ago
Issues with transcriptions and captions - 19 days ago
Webhook deliveries delayed - 26 days ago
Issues starting SIP/PSTN calls - about 1 month ago
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