Outage in Daktela
Rejected calls in network
Resolved Minor
March 26, 2025 - Started about 1 year ago
- Lasted about 5 hours
Incident Report
We have recorded more rejected calls towards the T-Mobile network, specifically via our partner operator Nordic. According to our information, a surge in traffic exceeds the capacity limits of the interconnection between Nordic and T-Mobile. As a result, some calls are not being successfully connected.We are actively working on a solution – we are negotiating with Nordic to increase capacity, and at the same time, we are exploring alternative call routing options through our second partner (Quantcom), which could help temporarily mitigate the issue.
Components affected
Daktela CZ Voice ServicesTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 03/26/2025 10:53AM
We have recorded more rejected calls towards the T-Mobile network, specifically via our partner operator Nordic. According to our information, a surge in traffic exceeds the capacity limits of the interconnection between Nordic and T-Mobile. As a result, some calls are not being successfully connected.We are actively working on a solution – we are negotiating with Nordic to increase capacity, and at the same time, we are exploring alternative call routing options through our second partner (Quantcom), which could help temporarily mitigate the issue.
MONITORING
about 1 year ago - at 03/26/2025 02:54PM
At this moment, a fix has been deployed that routes the calls through a different operator.
Latest Daktela outages
Global call drop - 2 months ago
Answering incoming calls with webRTC devices - 2 months ago
Infrastructure problem with AI services - 5 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
