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Outage in Daktela

Infrastructure problem with AI services

Resolved Major
December 02, 2025 - Started about 2 months ago - Lasted about 4 hours

Incident Report

The incident has unfortunately reoccurred. We are investigating the root cause.
Components affected
Daktela V6 Cloud-Hosted Solution

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 12/02/2025 03:36PM

The incident has unfortunately reoccurred. We are investigating the root cause.

MONITORING about 2 months ago - at 12/02/2025 04:08PM

We implemented a fix and are currently monitoring the result.

INVESTIGATING about 2 months ago - at 12/02/2025 11:30AM

We are currently experiencing global issues with AI services. We are investigating the root cause.

IDENTIFIED about 2 months ago - at 12/02/2025 01:10PM

We have located the source of the issue and we are working on a fix for this incident.

MONITORING about 2 months ago - at 12/02/2025 02:51PM

We experienced a botnet/DDoS attack on our infrastructure. Mitigations have been applied and we’re actively monitoring the situation.

RESOLVED about 2 months ago - at 12/02/2025 03:11PM

This incident has been resolved.

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