Outage in DALENYS

INCIDENT PROCESSING e-terminal | Connexion e-terminal perturbé / E-terminal connection perturbation

Major
October 31, 2024 - Started 6 months ago
Official incident page

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Outage Details

TSR-757 - Début / Start : 31/10/2024 - Fin / End : En cours / Ongoing - Catégorie / Category : Production - e-terminal - Responsabilité / Responsibility : Payplug FR L'authentification au e-terminal ne fonctionne que partiellement. Nos équipes techniques investiguent pour le rétablir au plus vite. EN E-terminal authentification is not working correctly. Our technical teams are investigating to restore it as soon as possible.
Latest Updates ( sorted recent to last )
IDENTIFIED 2 months ago - at 02/11/2025 11:01AM

TSR-757
- Début / Start : 31/10/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - e-terminal
- Responsabilité / Responsibility : Payplug

FR
Des perturbations lors de l'authentification au e-terminal restent possibles, mais plus rares.
Des actions restent nécessaires pour stabiliser le service.
Nous vous remercions de votre patience.

EN
Disruptions during e-terminal authentication remain possible but are less frequent.
Further actions are needed to stabilize the service.
We appreciate your patience.

INVESTIGATING 6 months ago - at 10/31/2024 04:26PM

TSR-757
- Début / Start : 31/10/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - e-terminal
- Responsabilité / Responsibility : Payplug

FR
L'authentification au e-terminal ne fonctionne que partiellement.
Nos équipes techniques investiguent pour le rétablir au plus vite.

EN
E-terminal authentification is not working correctly.
Our technical teams are investigating to restore it as soon as possible.

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