Outage in Dash0

Ingestion problem in eu-west-1 region

Resolved Minor
March 13, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Dash0 eu-west-1

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/13/2025 04:57PM

This incident has been resolved.

Deriving operations from spans is working again. The following attributes are now available again:

- dash0.operation.name
- dash0.operation.type
- dash0.span.name
- dash0.span.type

MONITORING 10 months ago - at 03/13/2025 04:34PM

Data ingestion is back to normal. All telemetry data has automatically been backfilled.

Deriving operations from spans is currently not available.

We are monitoring the issue and will deploy a fix shortly that allows deriving operations from spans again.

IDENTIFIED 10 months ago - at 03/13/2025 04:12PM

We have identified the problem and are rolling out a short term fix to mitigate the issue.

IDENTIFIED 10 months ago - at 03/13/2025 04:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/13/2025 04:05PM

We are currently investigating this issue.

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