DAT Freight & Analytics experienced a major incident where RateView, CarrierWatch, and rate displays within DAT One showed missing or unavailable pricing information for 5.9 hours. Customers were unable to access normal rate visibility across these freight analytics services. The engineering team implemented a fix and restored all pricing services, with systems returning to normal operation after monitoring confirmed stability.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We recently experienced an issue where some customers saw missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Services have been restored and pricing information should now be available again. Our teams are closely monitoring the systems to ensure they remain stable.
If you continue to experience issues, please contact DAT Support
We are currently investigating an issue where RateView is not showing rates.
Some customers may see missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One.
Our engineering teams are working to restore normal rate visibility as quickly as possible.
We will provide another update as soon as we have more information
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