Outage in DAT Freight & Analytics
DAT Keypoint Login Issues
Resolved MajorIncident Report
Summary AI Generated
DAT Keypoint experienced a major login outage lasting approximately 127 hours, during which affected users encountered timeouts or a "Contact your administrator" error that prevented access to the platform. Engineering teams identified the issue and deployed a fix within roughly an hour of the initial report, followed by a monitoring period. The incident was fully resolved on September 28, 2026.
We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/28/2026 05:38PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/23/2026 11:58AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 09/23/2026 10:51AM
We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.
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