Outage in Datacake
API outage
Resolved Major
March 17, 2026 - Started 5 days ago
- Lasted about 5 hours
Incident Report
We are currently investigating issues with the availability of our API.
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 03/17/2026 02:14PM
We are currently investigating issues with the availability of our API.
IDENTIFIED
5 days ago - at 03/17/2026 02:22PM
We have identified the issue to be caused by an upstream database. We are continuing to work on a fix for this incident.
MONITORING
5 days ago - at 03/17/2026 02:39PM
We identified a number of database queries that got stuck, which impacted overall performance. After clearing those, things are back to normal again.There is still a backlog of data being processed, so you might notice slight delays in data ingestion until the queue has fully caught up.We’re keeping a close eye on it and will share further updates if needed.
MONITORING
5 days ago - at 03/17/2026 05:28PM
There is still a backlog of data being processed, which is currently causing ingestion delays of around 30–40 minutes.We’re actively working on improving queue performance to reduce this delay and will continue to keep you updated as things progress.
Latest Datacake outages
API outage - about 1 month ago
API outage - about 2 months ago
Performance degradation - 3 months ago
API outage - 8 months ago
Networking issues with server provider - over 2 years ago
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