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Outage in DataCite

Service slowness and occasional errors

Resolved Minor
December 16, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We're currently experiencing increased load on our services and are investigating the underlying cause and mitigation that we can take. This mostly appears to be affecting our search cluster, and therefore has a knock-on effect to queries and retrieval through DataCite Commons and some functionality in Fabrica. DOI Registration services should be unaffected, although may experience timeouts viewing content after registration.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/17/2024 12:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/17/2024 09:56AM

Mitigation strategies have been deployed to help with some anonymous traffic that was causing increased load on our search cluster.
Services appear to be resuming normal function but with potentially still some degraded performance, we will continue monitoring.

INVESTIGATING over 1 year ago - at 12/16/2024 07:28PM

We're currently experiencing increased load on our services and are investigating the underlying cause and mitigation that we can take.

This mostly appears to be affecting our search cluster, and therefore has a knock-on effect to queries and retrieval through DataCite Commons and some functionality in Fabrica.

DOI Registration services should be unaffected, although may experience timeouts viewing content after registration.

Latest DataCite outages

Delayed indexing - about 2 months ago
Indexing services outage - 8 months ago

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