Outage in DataCite

Test DOI Indexing and related services is unavailable on test systems

Resolved Minor
July 08, 2025 - Started 4 months ago - Lasted 43 minutes
Official incident page

Incident Report

The test services that are powered by our OpenSearch cluster are currently not accepting new index writes. This means data is still being saved to the test database, but new records and record updates (for DOIs, members, repositories, etc.) are not appearing in REST API list responses, Fabrica list views, and other places that rely on the OpenSearch index We believe we already know the issue but are currently discussing about how best to resolve. Production services are not affected and are operating as normal.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/08/2025 04:58PM

Test services are restored.

IDENTIFIED 4 months ago - at 07/08/2025 04:37PM

The test services that are powered by our OpenSearch cluster are currently not accepting new index writes.
This means data is still being saved to the test database, but new records and record updates (for DOIs, members, repositories, etc.) are not appearing in REST API list responses, Fabrica list views, and other places that rely on the OpenSearch index
We believe we already know the issue but are currently discussing about how best to resolve.
Production services are not affected and are operating as normal.

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