Outage in DataCite

Indexing services outage

Resolved Minor
August 20, 2025 - Started 2 months ago - Lasted about 17 hours
Official incident page

Incident Report

We're experiencing some timeouts adding to our search index cluster, this will mostly be noticeable in DOIs that are registered might not be findable via certain API endpoints and search/management interfaces. We believe this is a disk space issue due to increased demand and are investigating a remedy. Note no actual data loss as this is just the indexing side, data storage is unaffected and therefore DOI registration is operational.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/21/2025 05:11AM

All systems are operational and data unavailable in search index has been restored.

MONITORING 2 months ago - at 08/20/2025 02:47PM

We've added a further fix and all search indexing and related services should be operational.
We are now monitoring and looking to clean up any missing data in the indices.

IDENTIFIED 2 months ago - at 08/20/2025 01:55PM

A temporary fix has been put in place and things should be working now, but we may still have a period of time where some things have not been indexed.
We are working on a longer term fix for increased demand and also add any missing items (i.e. DOIs) to our search indices.

INVESTIGATING 2 months ago - at 08/20/2025 12:44PM

We're experiencing some timeouts adding to our search index cluster, this will mostly be noticeable in DOIs that are registered might not be findable via certain API endpoints and search/management interfaces.
We believe this is a disk space issue due to increased demand and are investigating a remedy.

Note no actual data loss as this is just the indexing side, data storage is unaffected and therefore DOI registration is operational.

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