Outage in DataClover

Impact of Ongoing AWS Outage

Resolved Minor
December 07, 2021 - Started almost 4 years ago
Official incident page

Incident Report

DataClover utilizes multiple AWS services within our suite of products. Due to an ongoing AWS outage, we are experiencing intermittent errors and availability within our products. We anticipate that our product performance will return to normal as AWS restores its services. We will provide updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/08/2021 03:13AM

We have confirmed the incident has been resolved and all affected solutions are fully operational.

MONITORING almost 4 years ago - at 12/08/2021 12:12AM

We continue to experience degraded performance with our DealerServiceHUB platform. The ServicePulse solution is available and operational.

MONITORING almost 4 years ago - at 12/07/2021 06:15PM

We are continuing to monitor for any further issues.

MONITORING almost 4 years ago - at 12/07/2021 06:14PM

DataClover utilizes multiple AWS services within our suite of products. Due to an ongoing AWS outage, we are experiencing intermittent errors and availability within our products. We anticipate that our product performance will return to normal as AWS restores its services. We will provide updates as they become available.

Latest DataClover outages

Intermittent Errors Loading DSH Analytics - 3 months ago
Degraded Performance with ServicePulse - 8 months ago
Appointment Scheduling with Tekion Integration - 10 months ago
AWS Service Outage - over 2 years ago
Degraded Dealer Service Hub Performance - about 3 years ago

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