Outage in Datadog Integration

Several Web Integrations affected due to Vendors' outage in US1-east

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

AWS US1-east data center has internal issues resulting in several impacted integrations with vendors. Affected vendors and their integrations with us: Metrics integrations: - Sendgrid - Salesforce - Godaddy - DBT Cloud Logs integrations: - Twilio - Jump Cloud - Sophos - Atlassian - Klaviyo - Trend Micro - Genesys Notification integrations: - Opsgenie - Pagerduty - Victorops - Webhooks - Jira - BigPanda - ServiceNow

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/21/2025 07:23PM

This incident has been resolved.

MONITORING 4 months ago - at 10/20/2025 07:19PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 05:55PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 04:58PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 10:28AM

AWS U1-east data center has been degraded and some integrations has been able to slowly recover. Those vendors that are still suffering an impact, and consequently, our integrations:
- Atlassian (including Jira and Confluence products)
- Klaviyo

IDENTIFIED 4 months ago - at 10/20/2025 09:31AM

AWS US1-east data center has internal issues resulting in several impacted integrations with vendors.
Affected vendors and their integrations with us:
Metrics integrations:
- Sendgrid
- Salesforce
- Godaddy
- DBT Cloud

Logs integrations:
- Twilio
- Jump Cloud
- Sophos
- Atlassian
- Klaviyo
- Trend Micro
- Genesys

Notification integrations:
- Opsgenie
- Pagerduty
- Victorops
- Webhooks
- Jira
- BigPanda
- ServiceNow

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