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Outage in Datadog Integration

Upstream OpenAI API instability may result in delayed metrics

Resolved Minor
September 12, 2025 - Started 7 months ago - Lasted about 1 month
Official incident page

Incident Report

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 11:16AM

This incident has been resolved.

IDENTIFIED 7 months ago - at 09/15/2025 04:05PM

Upstream instability is persisting, and will affect any customer using a project-scoped API key for the OpenAI integration. Project-scoped API keys have been deprecated for Datadog's OpenAI integration, and we recommend transitioning to an admin-scoped API key instead.

INVESTIGATING 7 months ago - at 09/13/2025 02:01AM

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.

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