Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Datadog Integration

Upstream OpenAI API instability may result in delayed metrics

Resolved Minor
September 13, 2025 - Started 5 months ago - Lasted about 1 month
Official incident page

Incident Report

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.

Need to monitor Datadog Integration outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/20/2025 11:16AM

This incident has been resolved.

IDENTIFIED 5 months ago - at 09/15/2025 04:05PM

Upstream instability is persisting, and will affect any customer using a project-scoped API key for the OpenAI integration. Project-scoped API keys have been deprecated for Datadog's OpenAI integration, and we recommend transitioning to an admin-scoped API key instead.

INVESTIGATING 5 months ago - at 09/13/2025 02:01AM

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook