Outage in Datadog US3

Data delays and web errors

Resolved Major
November 02, 2023 - Started about 1 year ago - Lasted 32 minutes
Official incident page

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Outage Details

We have identified an issue which caused temporarily elevated error rates on our web application (500 error pages) and increased latency processing monitoring data. As a result of this issue, customers might still some metrics are delayed as well as monitors relying on this data. We are currently working on a fix and the data is being backfilled. We will provide another update once the service is fully operational again.
Components affected
Datadog US3 Monitors Datadog US3 Cloud Integrations Datadog US3 Metrics
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/02/2023 11:25AM

This incident has been resolved.

MONITORING about 1 year ago - at 11/02/2023 11:12AM

All components have recovered now. We are replaying a few failed notifications.

IDENTIFIED about 1 year ago - at 11/02/2023 11:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 11/02/2023 10:55AM

We have identified an issue which caused temporarily elevated error rates on our web application (500 error pages) and increased latency processing monitoring data.

As a result of this issue, customers might still some metrics are delayed as well as monitors relying on this data. We are currently working on a fix and the data is being backfilled. We will provide another update once the service is fully operational again.

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