Datadog US5 experienced a 41-minute incident on September 1, 2026, where increased latency in RUM data processing caused gaps, delays, and partial or empty results across RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages. Affected monitors were suppressed during the incident to prevent false alerts. A fix was deployed and the issue was fully resolved with no data loss, as all delayed data was backfilled.
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The issue is now resolved.
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
We have identified the underlying issue and are working on a fix.
Note that no data has been lost, and it will be backfilled and available once the service is operational again.
We are investigating increased latency processing RUM data.
As a result of this issue, some users may see gaps or delays in RUM graphs as well as empty or partial query results on RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages.
To prevent false monitor alerts due to delayed data, monitors affected by the delay will not notify and will automatically resume once current data is available. All other monitors will operate normally.
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